Communications Data Management & Analytics

We provide solutions that address global regulatory communications requirements, voice assurance, compliance challenges, employee conduct risk, and quality assurance, customer experience and employee wellbeing.

Citycom’s unique capabilities and IP cover capture, normalization, assurance, filtering, compliant storage, search & replay, analysis, and proactive alerting. We operate with all form of voice, chat, SMS, email and real time video systems.

We deliver SaaS solutions using unique and proprietary AI automated technology