Capabilities

Here are the details of our capabilities, on the                       platform that bring the outputs to life.

ARC-Logo-black-transparent.png

Voice Accuracy, Quality & Usability

User Validation & Analysis

Monitoring & Surveillance 

Business Applications

CALL MATCHING

Telephony system to recorder comparisons

Output:

Matches & exceptions report

DATA MATCHING

Validating all data accuracy

Output:

Voice data accuracy report

QUALITY SCORING

VR file Q Score

Output:

Scores & enhances metadata

VR FILE ENHANCEMENT

Poor quality VR files improved to obtain insights

Output:

Improved quality audio files

BIOMETRICS

Voice & Facial recognition

Output:

Known/unknown person. Signal and score vs footprint

SENTIMENT ANALYSIS

Attitude scoring of each word & Identification of attitude 

Output:

Signal of attitude and score 

LEXICON SEARCH

Surface specific words / phrases​

Output:

Signal identifying word with  confidence score & optional word delivery​

OBJECT
RECOGNITION

Identification of any object​

Output:

Signal of required object​

GESTURE
RECOGNITION

Identification of hand gestures​

Output:

Signal of required object​

DOCUMENT RECOGNITION

Identification of document type​

Output:

Signal of required document​

DOC TO TEXT, OCR

Reads text from displayed docs

Output:

Text file of content

TRANSCRIPTION

Pure voice to text

Output:

Text file

TRANSLATION

Text to other language

Output:

Normalized text file

TRADE TERM SCRAPING

Lifting of trade terms from transcript

Output:

Automated trade blotter

From our capabilities above we have standard signal dashboards or user interfaces.

Click here to learn more about our standard dashboards