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Our solutions address global regulatory communications requirements, voice assurance, compliance challenges, employee conduct risk, quality assurance, customer experience, and employee wellbeing.
Compliance Voice Assurance
Provides automatic alerts and analysis of voice recording capture, accuracy and quality. Identifies appropriate and useable voice data and recordings for more detailed analysis. Identifies issues and highlights potential remedial actions for continual improvement.
Compliance Assured Replay, Search & Storage
A fully compliant assured cloud-based voice search, replay and compliant storage application.
Fully compliant functionality to meet global regulations to fulfil use, audit and storage rules.
Voice & Video Analytics
Identifies and surfaces only risk instances and items of interest from real time collaboration systems (Zoom, Teams, Webex and others). Provides supervisory and escalation workflow management for review and potential investigation.
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